Job Type: Ministerial

Reports to: Counseling Manager

Position Description

This full-time, benefited, pivotal role combines advanced administrative leadership with rigorous compliance and revenue cycle management. This position oversees the daily operations of the Counseling reception and front desk area, ensuring a seamless, hospitable, and secure central intake point for clients. This role manages the Counseling program’s admin personnel, workflows, and administrative volunteers.

The Office Manager serves as the primary safeguard for data integrity, insurance credentialing for a multi-tiered team of staff and contract clinicians, billing oversight, and strict HIPAA adherence. Additionally, this role supports regional multi-site operations as the program expands its geographic footprint.

To be Christ’s merciful love to those who suffer, the Office Manager provides operational leadership and compassionate financial stewardship by ensuring that every client is treated with dignity, respect, and hospitality. Through ethical billing practices, transparent communication,



and responsible management of program resources, this role helps remove financial barriers to high-quality mental health care while supporting the healing ministry of the Counseling program.

Ministerial Requirements

As a ministerial representative of the organization, professional and personal conduct must align with the ethical and moral standards of the Catholic Church
Pray daily for the needs of those served through personal prayer, daily Mass, and/or adoration
Be willing to learn and apply Catholic teaching in your role
Foster a shared culture of ministry across all front desk and administrative operations

Front Desk Leadership & Daily Operations

Supervise, motivate, and lead Counseling department administrative staff, including the Counseling receptionist and program volunteers
Coordinate with the Household Stability department to maintain a cooperative, team-oriented, and cross-supportive

📌 Office Manager – Counseling (Nirsa)
🏢 Catholic Charities of Eastern Oklahoma
📍 Nirsa