Job Description (JD)
Position Title
Trainer – BPO/BFSI/Retail
Location
Multiple Districts (Within Assigned State)
Reporting To
Training Coordinator

Role Overview
The Trainer will be responsible for delivering training in BFSI, BPO, and Retail domains along with soft skills sessions, while actively supporting student mobilisation, engagement, and placement activities. The role requires strong on-ground presence, industry linkage, and a target-oriented approach to ensure successful enrolment and placement outcomes.

Qualification & Experience
Any Bachelor’s degree / preferable commerce (B.Com) or related field
1–3 years of experience in training, teaching, or skill development programs
Experience in student mobilisation and community outreach preferred
Exposure to government or CSR-funded projects is an added advantage

Key Skills Required
Strong domain knowledge in BFSI, BPO, or Retail
Excellent communication, presentation, and interpersonal skills
Ability to deliver technical and soft skills training (communication, interview readiness)
Basic computer proficiency (MS Office,



digital tools)
Strong coordination, documentation, and reporting skills
Valuable organizational and time management abilities
Willingness to travel and relocate as required

Key Responsibilities
Training Delivery
Deliver structured training sessions aligned with curriculum (BFSI/BPO/Retail)
Facilitate interactive and engaging learning experiences
Student Engagement & Retention
Monitor attendance, assess performance, and support student development
Ensure course completion through continuous mentoring and follow-ups
Mobilization & Admissions
Conduct field visits, awareness drives, and community outreach activities
Support student enrolment and participation
Program Coordination & Reporting
Maintain training records, attendance, and progress reports
Collaborate with internal teams for smooth program execution
Field Coordination & Reporting
Manage district-level activities, stakeholder engagement, and

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