Shift: Night Shift – 7:00 PM to 4:00 AM | Monday–Friday
Industry: Freight Forwarding / E-commerce
Key Responsibilities
Prepare pricing, quotations, and commercial proposals accurately and within TAT.
Respond promptly and professionally to customer inquiries and gather required information for quotations.
Initiate conversations with current prospects and manage prospects from inquiry to quotation and business handover.
Maintain accurate CRM records , including customer details, communications, quotations, follow-ups, and chance status.
Schedule and track follow-ups to ensure no qualified opportunities are missed.
Prepare revenue, margin,
and profitability estimates for potential business.
Coordinate with Sales, Operations, and Implementation teams to ensure commercially viable and operationally feasible proposals.
Ensure smooth handover of won business to the implementation/operations team.