Role & responsibilities :
Manage overall branch sales operations, including business development, customer service, and compliance.
Drive home loan business growth through direct sourcing, connectors, builder tie-ups, and open-market channels.
Build and maintain robust customer and builder relationships to maximize business value and cross-sell opportunities.
Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement.
Develop and implement strategies to achieve branch sales targets.
Monitor branch portfolio performance and implement corrective measures.
Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs.
Oversee collections for acquired portfolios to ensure healthy asset quality.
Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes.
Execute promotional campaigns, contests, and cutting-edge initiatives to boost customer acquisition.
Preferred candidate profile
Proven ability to lead sales teams and manage branch-level P&L.;
Strong business development, networking, negotiation, and influencing skills.
Excellent interpersonal, communication, and problem-solving abilities.
High motivation, self-starter attitude, and bias for action in a high-performance environment.
Robust analytical skills to track performance and drive profitability.
Working knowledge of Excel and sales MIS tools