Roles and Responsibilities

You will play a pivotal role in facilitating the sales process of our Device Protection Plans through offline retailers and service centers across India.

Your primary responsibilities will encompass:

Stakeholder Management:

Building and maintaining solid relationships with Brand HQ Team, offline retailers, service centers, promoters, and other key stakeholders to drive collaboration and achieve sales targets.

Serving as the main point of contact for stakeholders, addressing enquiries, concerns, andproviding ongoing support

Training:

Developing and delivering comprehensive training programs for retail shop owners, servicecenter staff, and promoters on the features and perks of our Device Protection Plans

Ensuring that stakeholders are equipped with the necessary knowledge and skills to effectivelypromote and sell our plans to end consumer

Digital Engagement:

Engaging with stakeholders through digital channels such as WhatsApp,



emails, and telecalls toprovide product information, support, and updates.

Utilizing digital marketing tools to create awareness, generate leads, and drive engagement withour Device Protection Plans Promoter and Retail Shop Owner Engagement:

Collaborating with promoters and retail shop owners to enhance mindshare and promote thebenefits of our Device Protection Plans to consumers

Organizing promotional activities and events to increase visibility and drive sales through offlinechannels

Reporting:

Maintaining accurate records of sales activities, training sessions, stakeholder interactions, andother relevant data using CRM software

Generating reports and providing insights to management on sales performance, market trends,and prospects for improvement

📌 Relationship Manager Field Sales Chennai
🏢 Zopper
📍 Chennai