Key Responsibilities
Inventory & Stock Management
Maintain accurate stock records of finished goods and samples.
Perform daily stock updates and physical stock verification.
Assist in inventory reconciliation and stock audits.
Ensure proper storage, labeling, and identification of materials.
Report stock shortages, damages, or discrepancies to the Senior Warehouse Incharge.
Dispatch Coordination
Prepare dispatch documents, delivery challans, invoices, and E-Way Bills (if applicable).
Coordinate with transporters for timely dispatch of customer orders.
Ensure accurate packing, loading, and dispatch as per customer requirements.
Maintain daily dispatch records and update dispatch status.
Customer Enquiries & Coordination
Handle customer enquiries related to order status, dispatch schedules, and delivery updates.
Coordinate with the Sales, CRM, and Warehouse teams to provide timely information to customers.
Maintain skilled communication with customers through phone, email, and WhatsApp.
Customer Complaint Handling
Record customer complaints related to dispatch shortages, damaged material, wrong dispatches, or delivery issues.
Coordinate with the concerned departments for timely resolution.
Maintain complaint records and follow up until closure.




Documentation & Reporting
Maintain stock registers, dispatch records, inward and outward registers, and warehouse documentation.
Prepare daily stock and dispatch reports for the Senior Warehouse Incharge.
Ensure all warehouse records are accurate and updated.
Warehouse Operations
Support daily warehouse activities, including material receipt, storage, picking, packing, and dispatch.
Maintain warehouse cleanliness and follow 5S practices.
Ensure secure handling and storage of materials.
Internal Coordination
Coordinate with Sales, CRM, Dispatch, Accounts, and Production teams for smooth order execution.
Support the Senior Warehouse Incharge in completing day-to-day warehouse activities efficiently.

Educational Qualification
Graduate in any discipline.
Diploma in Logistics, Supply Chain, or Warehouse Management will be an added advantage.

Experience
1 to 3 years of experience in Warehouse, Stores, Dispatch, or Inventory Management.
Experience in a manufacturing or trading company will be preferred.

Required Skills
Inventory & Stock Management
Dispatch Coordination
Customer Communication
Documentation & Record Keeping
MS Excel & ERP Software

📌 Warehouse Assistant Delhi
🏢 Mayur Shivmurti Gadave
📍 Delhi