Required Skills
5+ years of hands-on experience with IBM Content Manager OnDemand (CMOD).
Robust knowledge of CMOD architecture, administration, and production support.
Experience in installation, configuration, migration, and troubleshooting.
Knowledge of CMOD components including:
Application Groups
Applications
Folders
Storage Sets
Users & Security
Experience with CMOD utilities such as ARSADMIN, ARSDOC, ARSMAINT, ARSLOAD, ARSXML.
Knowledge of indexing technologies (ACIF, PDF, XML Indexer).
Experience with Linux/Unix administration.
Valuable understanding of DB2/Oracle databases.
Experience with Shell/Perl scripting.
Familiarity with ITIL processes (Incident, Problem, Change Management).
Experience with ServiceNow or similar ticketing tools.
Positive to Have
Banking or Financial Services domain experience.
Cloud exposure (AWS/Azure).
Knowledge of AFP, PDF, XML document formats.
Monitoring tools such as Splunk, Dynatrace, or Grafana.
Automation using Shell, Python, or Perl.