Key Responsibilities
Front Desk Management: Greet visitors warmly, determine their needs, and direct them to the appropriate staff or department.
Communication: Answer, screen, and route incoming calls, and respond to emails and inquiries in a qualified manner.
Security & Access: Monitor the reception area, issue visitor badges, and enforce office security protocols.
Administration: Maintain calendars, schedule meetings, coordinate meeting room bookings, and handle travel arrangements.
Mail & Courier: Receive, sort, and distribute daily mail, packages, and deliveries.
Inventory: Monitor and order front office supplies while keeping the reception area neat and fully stocked.
Essential Qualifications
Experience: Proven experience as a front office representative, receptionist, or in a similar administrative role.
Technical Skills: Proficiency in MS Office Suite and familiarity with office equipment (e.g., printers, switchboards).
Soft Skills: Exceptional verbal and written communication, solid multitasking abilities, and a customer-oriented attitude.