Role & responsibilities

Branch Manager Typical Responsibilities
Business & Sales
Achieve monthly/quarterly/yearly premium targets.
Drive current business and policy issuance.
Develop business through agents, advisors, direct channels, and other distribution partners.
Monitor branch productivity and conversion ratios.
Team Management
Recruit and onboard sales employees/advisors.
Set targets and review individual performance.
Coach the team on products, selling skills, and customer handling.
Conduct regular sales meetings and performance reviews.
Branch Operations
Ensure smooth day-to-day functioning of the branch.
Coordinate with underwriting, operations, claims, finance, and other departments.
Track pending proposals, renewals, persistency, and customer complaints.
Customer & Relationship Management
Handle key/high-value customers when required.
Ensure valuable customer experience and retention.
Build relationships with local businesses and potential distribution partners.

📌 Branch Manager Guwahati
🏢 World Vision Vivaan
📍 Guwahati