Responsibilities
At least 4+ years hands-on experience in relevant industry experience
Installation of operating systems like ubuntu/windows etc.
Domain joining the system .
creating user/group and attaching different levels of permission(admin)
Partitioning and merging of hard drive .
Enabling bit locker, backing up recovery key and retrieving them when user requests for it.
Updating the firm ware of BIOS/TPM etc.
Troubleshooting onedrive sync issues.
Trouble shooting issues related to system like , system is too slow , system is shutting down intermittently .
Trouble shooting issues related to office 365 .
Installing and configuring office 365(Outlook ,word. EXEL etc)
Installation and configuration of teamviewer/anydesk.
Interaction with customer care of vendors like DELL/lenovo/HP to trouble shoot issues and if necessary getting the hardware replaced.
Make sure patches are up to date on all systems.
Resetting local user/admin password on system.
Configuration/trouble shooting of LAN .




Configuration/trouble shooting of router/wifi.
Installation/configuration of endpoint protections like sohpos/cisco etc.
Replacement of RAM/hardisk on the system.
Implements warranty and support activities
Plans and implements system automation as required for better efficiency
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Maintain security, backup, and redundancy strategies
Proactively ensure the highest levels of systems and infrastructure availability.
Knowledge of Installation and configuration of firewall and switches a bonus

Requirements
Excellent verbal and written communication skills.
Decision-making
Information security
Analytical skills
Knowledge of systems engineering software tools
Attention to detail

📌 Systems Support Engineer Bengaluru
🏢 Qualigy Tech
📍 Bengaluru