Key Responsibilities :
Design and build custom Copilot GPTs and AI Agents using Microsoft Copilot Studio.
Configure conversational workflows, topics, prompts, actions, and generative AI capabilities.
Integrate Copilots with Microsoft 365 services such as Teams, SharePoint, Outlook, and OneDrive.
Develop Power Automate workflows to support Copilot actions and business process automation.
Connect enterprise systems through APIs, connectors, and Dataverse.
Configure and manage knowledge of sources, including SharePoint sites, documents, and websites.
Design user experiences, escalation paths, fallbacks, and Human-in-the-Loop approval processes.
Perform testing, troubleshooting, deployment, and production support.
Monitor usage analytics and continuously improve Copilot performance and accuracy.
Maintain technical documentation and governance standards.
Required Skills:
Microsoft Technologies
Microsoft 365 Copilot
Microsoft Copilot Studio
Power Platform
Power Automate
Power Apps
Dataverse
Microsoft Teams
SharePoint Online
Microsoft Graph API
AI Skills :
Prompt Engineering
Conversational AI Design
Generative AI Concepts
RAG (Retrieval-Augmented Generation)
AI Governance and Responsible AI Practices
Technical Skills
REST APIs
JSON
Azure OpenAI Services
Azure Functions
Power Fx
Git / Azure DevOps
Experience :
36 years of experience with Microsoft technologies.
1–3 years hands-on experience with Microsoft Copilot Studio or Power Virtual Agents.
Experience building enterprise chatbots, copilots, or conversational AI solutions.
Experience integrating business applications through APIs and Power Platform.