Quality Assurance Manager – ISO & ESG

Role Overview
We are seeking an accomplished ISO & ESG Compliance Manager to independently oversee ISO certifications, audits, and sustainability compliance across the organisation. This pivotal role requires a professional with proven expertise in managing ISO 9001 (Quality), ISO 14001 (Environment), ISO 27001 (Information Security), and ESG frameworks. The ideal candidate will have hands-on experience conducting audits, liaising with external certification bodies, and driving continuous compliance and improvement initiatives that strengthen organisational resilience and sustainability.

Key Responsibilities
Lead and manage

internal and external audits

across ISO 9001, 14001, 27001, and ESG frameworks.
Coordinate with

external auditors and certification bodies

to ensure successful certifications and surveillance audits.
Ensure timely

renewal, maintenance, and expansion

of ISO & ESG certifications.
Maintain accurate

documentation, compliance records, and audit trails

across all standards.
Identify

gaps, risks, and improvement opportunities

in quality, environmental, information security, and ESG systems.
Act as the

single point of contact

for all ISO and ESG compliance matters.
Educate, train, and guide internal teams on

ISO standards, ESG practices, and audit readiness .
Ensure

zero non-compliance

and maintain continuous audit preparedness.
Support the integration of

sustainability and governance principles

into business operations.
·
Risk Reporting & Management
o Establish and maintain a risk management framework aligned with ISO and ESG standards.




o Conduct regular risk assessments across quality, environment, information security, and sustainability domains.
o Report risk findings to senior management and recommend mitigation strategies.
o Monitor effectiveness of risk controls and update risk registers regularly.

Required Skills & Experience
10+ years of experience in

ISO / Quality / Compliance Management .
Proven track record in:
Managing external ISO audits and certification processes.
ISO certification renewals and surveillance audits.
ESG compliance reporting and sustainability frameworks.
Quality documentation, compliance frameworks, and risk management.
Robust attention to detail with the ability to review and manage large volumes of documentation.
Independent, ethical, and process-driven mindset with a focus on continuous improvement.

Preferred (Good to Have)
Background in

design, publishing, or related industries .
Existing network or familiarity with

ISO certification bodies and ESG reporting frameworks

(GRI, SASB, CSRD).
Experience in

setting up or improving ISO and ESG processes from scratch .
Exposure to

sustainability reporting tools and metrics .

Key Traits
Extremely

detail-oriented and methodical

in approach.
High levels of

integrity, accountability, and professionalism .
Ability to manage

pressure and deadlines without compromising quality .
Strong

stakeholder engagement and communication skills .
Willingness to learn and adapt to

industry-specific processes and ESG requirements .

Compensation
Competitive and aligned with experience and certification expertise

Location
Remote

📌 Quality Assurance Manager – ISO & ESG (Mumbai)
🏢 EKCS
📍 Mumbai