Key Responsibilities:

- Lead end-to-end project delivery across multiple markets and geographies.
- Coordinate with market teams and ensure alignment on project scope, timelines, milestones, and deliverables.
- Develop and maintain detailed project plans, schedules, milestones, dependencies, and resource requirements.
- Proactively identify, track, and manage risks, issues, dependencies, and project constraints.
- Monitor project costs, quality, timelines, and overall delivery performance.
- Facilitate effective communication between business stakeholders, technology teams, vendors, and market teams.
- Drive stakeholder alignment and ensure timely resolution of project blockers.
- Coordinate and manage testing, UAT, defect resolution, and business readiness activities.
- Plan and execute cutover and go-live activities, ensuring appropriate readiness across all teams.
- Manage post-go-live hypercare/sustain activities and ensure smooth handover to the support/BAU teams.
- Maintain project documentation, status reports, action trackers, RAID logs, and governance materials.
- Provide regular project updates to senior stakeholders and leadership.
- Identify opportunities for process improvements and proactively resolve delivery challenges.
- Ensure adherence to project governance, quality standards, and agreed delivery methodologies.

Required Skills & Experience:





- Proven experience as a Project Manager / Program Manager, preferably within Logistics, Supply Chain, Retail, E-commerce, or technology-driven environments.
- Experience managing multi-market or multi-country rollouts.
- Strong project planning and execution skills.
- Hands-on experience in dependency, risk, cost, quality, and stakeholder management.
- Experience managing testing, UAT, cutover, go-live, hypercare, and project handover.
- Strong communication, coordination, negotiation, and problem-solving skills.
- Ability to work effectively with cross-functional and geographically distributed teams.
- Good working knowledge of:
- Jira
- Confluence
- Share Point
- Power BI

- Positive understanding of Supply Chain and Logistics processes.

Preferred / Advantageous Experience:

- Experience with Order Management Systems (OMS).
- Knowledge of Warehouse Management Systems (WMS).
- Experience working with 3PL (Third-Party Logistics) systems.
- Understanding of OMS WMS 3PL integrations.
- Experience with logistics, warehouse, order fulfillment, distribution, or transportation systems.
- Experience managing system integrations, interfaces, or technology transformation projects.
- Experience in large-scale retail or e-commerce transformation programs.
- Experience working across international markets and coordinating global/local business requirements.

📌 Project Manager (India)
🏢 Thompsons HR Consulting Private
📍 India