14 Aug
|
Mancraft Consulting
|
Dehradun
14 Aug
Mancraft Consulting
Dehradun
Job Description: A Food and Beverage (F&B;) Attendant is responsible for delivering excellent customer service, ensuring smooth operation of the F&B; area, and supporting the kitchen staff. This role involves a range of tasks including taking orders, serving food and beverages, maintaining cleanliness, and handling cash. Key Responsibilities:
- Customer Service: Greeting guests, taking orders, and serving food and beverages promptly and efficiently.
- Table Management: Setting tables, clearing used tables, and ensuring the dining area is clean and well-maintained.
- Order Accuracy: Ensuring correct orders are delivered and promptly, checking orders on collection from the kitchen, and announcing dishes.
- Cleaning and Maintenance: Maintaining the service area, assisting with cleaning duties, and ensuring all areas are well-maintained.
- Cash Handling: Handling cash and transactions, operating cash registers, and following cash handling procedures.
- Product Knowledge: Possessing knowledge of menu items and beverages to assist customers in making choices.
- Support to Kitchen: Supporting kitchen staff with tasks as needed, such as preparing beverages or assisting with basic food preparation.
- Function Support:
Assisting in the setup and service for functions, events, or meetings.
- Other Duties: Performing other duties as directed by management, such as restocking items or cleaning specific areas.
Required Skills:
- Customer service skills: Friendly, approachable, and able to handle guest requests and concerns.
- Communication skills: Able to communicate effectively with guests, kitchen staff, and other team members.
- Basic math skills: Able to calculate bills and handle cash transactions accurately.
- Teamwork: Ability to work collaboratively as part of a team.
- Time management and multitasking: Able to handle multiple tasks efficiently in a fast-paced environment.
- Attention to detail: Ensuring accurate order delivery and maintaining cleanliness.
- Food safety and hygiene knowledge: Understanding and adhering to food safety and hygiene regulations.
Experience: Candidate must 2+ years of experience in F&B; service department of a positive resort or hotel.
Education: 10th/12th class pass with degree/diploma in hotel management would be preferred.
📌 F&B Executive (Dehradun)
🏢 Mancraft Consulting
📍 Dehradun