Job Description: A Head of Key Account Management (KAM) is a senior leadership role responsible for steering strategic partnerships, driving revenue growth, and overseeing a team of account managers. This role ensures long-term client retention, builds executive relationships, and coordinates cross-functional teams to deliver customized business solutions. Key Responsibilities

- Strategic Leadership: Define and execute national or global account strategies, aligning team goals with broader business objectives.

- Executive Relationship Building: Serve as the primary point of contact for top-tier enterprise clients, navigating C-level engagements to foster partnerships.

- Revenue & Profitability: Spearhead account strategies to maximize revenue, driving up-selling, cross-selling, and identifying recent monetization streams.

- Team Mentorship: Supervise, train, and evaluate Key Account Managers (KAMs) on commercial performance, relationship building, and strategic projects.

- Cross-Functional Collaboration: Coordinate with pre-sales, product development, delivery, and marketing teams to ensure client expectations are met or exceeded.





- Performance Metrics & Analytics: Monitor account health metrics, ROI, Net Promoter Score (NPS), and track market intelligence to improve service quality.

Essential Qualifications

- Education: Bachelor’s degree in Business or related fields; MBA or equivalent postgraduate degree is highly preferred.

- Experience: Typically 12+ years of experience in B2B sales, business development, or client management, with 3+ years in a senior leadership capacity.

- Industry Knowledge: Deep understanding of the specific domain (e.g., BFSI, E-commerce, Real Estate, IT, or Construction).

Core Competencies

- Commercial Acumen: Expertise in complex deal structuring, contract negotiation, and financial analysis.

- Communication: Exceptional verbal and written communication, presentation, and conflict-resolution skills.

- Analytical Skills: Proficiency with Customer Relationship Management (CRM) tools and data-driven problem solving.

JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - YUNITA DAS
Number - 77710 07335

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