Job Description:

Role: Technical Application Specialist

Job Type: THIS IS A CONTACT ROLE

Contact duration: AUTO RENEWABLE EVERY YEAR

Payroll Company: TALISMAN

Experience: Preferably 2 Years of experience in Relevant field

Minimum Skill, Education Experience: Bachelors degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred

Primary Function / Primary Goals / Objectives:

- Service Level Achievement
- experience with Immunoassay and Biochemistry products.
- 100% renewal rate of profitable business
- Customer Retention Rate
- Net Promoter Score
- Telephone resolution rates

Major Responsibilities:

1. Deliver Customer Operator training in facilities or on-site
2. Perform new instrument and assay implementations through to Test Of Record
3. On-site assay investigation,



troubleshooting and operator training and coaching

KEY REQUIREMENTS:

- Highly developed communication skills and ability to demonstrate empathy and engagement with customers
- Ability to identify and drive resolution of issues
- Robust experience in use of analytical tools and software
- Highly developed communication skills and ability to demonstrate empathy and engagement with customers
- Ability to identify and drive resolution of issues
- Strong experience in use of analytical tools and software

WhatsApp link: https://wa.me/(phone hidden)

If Interested, please drop your CV on [email protected] or send it to (phone hidden).

📌 Opening for Technical Application Specialist in Pharmaceutical company for Lucknow location
🏢 Talisman HR Solutions
📍 Lucknow