14 Aug
|
Exinity
|
Bengaluru
Job Description
Please note that we are looking for candidates wanting to relocate from India to Armenia only.
As a Relationship Manager, you will focus on onboarding new clients and be involved in the growth of these accounts by employing a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
You will:
- Meet and exceed personal and team KPI targets.
- Activate, retain and grow your customer portfolio through providing personalized voice & social media support and fulfilling their needs.
- Develop a qualified and trusting relationship with your active portfolio of clients, keeping them up to date with our developments to ensure they receive the highest level of service.
- Research sources for developing prospects and for information to determine customers' potential.
- Prepare and enable efficient sales activities with available tools, reports, action items, and business insights.
- Listen to customers and offer the best solutions to their needs and concerns.
- Cooperate with relevant departments to resolve issues and complaints in a timely manner.
- Provide feedback to relevant departments on customer needs, expectations, and frustrations.
- Continuously improve knowledge of the financial markets and the company’s offering.
- Updating individual/team daily, weekly, and monthly reports for management when required.
- Provide feedback to relevant departments on customer needs, expectations, and frustrations.
- Display behaviors aligned with our core values – inside and outside the office.
- Adhering to all compliance and security requirements.
- Stay abreast of global economic indicators, central bank decisions, and geopolitical events that can affect forex markets.
- Translate complex financial and economic data into understandable investment advice.
- Any additional duties and responsibilities that may be required.
📌 Relationship Manager (Malayalam speaker) (Bengaluru)
🏢 Exinity
📍 Bengaluru