Grade-E0
Role- Customer Service Representative
Job Description
.Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
.Following up on cases and get it closed within defined TAT
.Liaise with Department in resolving the cases.
Requirements :
.Has customer centricity (Keeps the Customer First) in all perspective
.Has positive communication skills (written and verbal)
📌 Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service (India)
🏢 Kotak Mahindra Bank
📍 India
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