KFintech hiring Bulk openings in our customer support team (Contact Center) and Walk-in interviews scheduled for Friday 14th Aug at our JBS Secunderabad Office.

Pls note - It is mandatory that candidates possess a robust proficiency in both Hindi and English;

Write in resume first page - Meeting Person - HR Lakshman

Please find the job description and interview venue details below for your reference.

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Interview Date & Time: Friday 14th Aug - 11.00 AM to 3.00 PM

Open Positions: 50 Nos.

Job Location: JBS Metro Station (Secunderabad)

Open Positions:

1. Customer Support Associate (Voice Process) - (Fresher to 1 yr experience)

2. Customer Support Sr. Associate (Voice Process) - (1- 3 yrs experience)

3. Customer Support Executive (Voice Process) - (3-5 yrs experience)

CTC:

2 LPA - Fresher

2 LPA - 3.5 LPA (Associate / Sr. Associate / Executive)





Immediate Joiners Preferred

Minimum Graduation Must (60% and above)

Job Timing: Regular Morning Shift (NO NIGHT SHIFT / NO ROTATIONAL SHIFT) & There is No Transport Provided

5 Days + Alternate Saturdays (2 Saturdays)

Job Description:

· Answer inbound / outbound calls & respond to the customer emails

· Manage and resolve customer complaints

· Identify and escalate issues to supervisors

· Provide product and service information to customers

· Research required information using available resources

· Research, identify and resolve customer complaints using applicable software

· Document all call information according to standard operating procedures

· Recognize, document, and alert the management team of trends in customer calls

· Follow up customer calls where necessary

📌 Secunderabad - Walk-in KFintech - Customer Support Associate - Voice (Fresher / Experienced)
🏢 KFIN TECHNOLOGIES
📍 Secunderabad