Job Description

Job Summary

We are hiring for a highly specialized SAP FICA Collections Expert to drive the optimization of our end-to-end debt collection, dunning, and credit management processes while leading the functional migration from SAP ECC to SAP S/4HANA.

In this role, you will be the core subject matter expert for high-volume collections processing, automated collections strategies, write-off management, and third-party recovery integrations. You will bridge functional collections strategy with technical execution to ensure seamless business continuity, improved cash flow, and optimized collection strategies during and after our transition to S/4HANA.

Responsibilities

1. FICA Collections Architecture & Functional Configuration

- Collections Management & Strategy: Design, configure, and optimize FICA Collections Strategies, worklists, collection steps, and rule-based assignment logic (replacing or enhancing traditional FI-CA dunning).

- Debt Recovery & Resolution: Configure installment plans, deferrals, Promises to Pay (P2P), interest calculations, security deposits, and bad debt write-off processes.

- External Collections & Legal Processing: Set up and manage interfaces for External Collection Agencies (ECA), legal action tracking, and court/dispute workflows.

- Mass Processing Optimization: Manage and tune high-volume mass runs for dunning, collection strategies, payments, clearing,



and interest runs to maintain optimal system performance.

2. ECC to S/4HANA Migration & Conversion

- Collections Strategy Migration: Evaluate existing ECC dunning/collections configurations, custom rules, and RICEFW objects to transition them to S/4HANA optimized standards.

- Master Data & Case Migration: Lead the migration of open collection items, active installment plans, promises to pay, and historical collections data using SAP S/4HANA Migration Cockpit and custom routines.

- Business Partner (BP) Integration: Oversee the integration of collection attributes into the Business Partner (CVI) framework to align with S/4HANA sub-ledger standards.

- Fiori & Modernization: Transition business operations from legacy GUI transactions to S/4HANA Fiori Collections apps, analytical dashboards, and real-time operational reporting.

3. Integration, Testing & Cutover

- System Integration: Ensure seamless integration between FICA Collections and upstream/downstream solutions (e.g., SAP BRIM, CI/CC, SAP Credit Management, CRM/C4C, IS-U/IS-T, or external payment gateways).

- Testing & Cutover Execution: Author test cases, lead SIT/UAT for all collections scenarios, and execute critical cutover activities related to open dunning cases, ECA balances, and installment schedules.

- Post-Go-Live Support: Provide hypercare support, defect resolution, and performance tuning for post-migration collection runs.

📌 Senior Enterprise Platforms Professional I (Bengaluru)
🏢 The Nielsen
📍 Bengaluru