Job Description – Assistant Manager – Training

Location: Kolkata
Industry: QSR / Food & Beverage
Experience: 3 years relevant QSR Training Experience – Mandatory
Salary: Up to ₹8 LPA
Gender: Male
Travel: Outlet visits across locations required

Job Summary

We are looking for an experienced Assistant Manager – Training with solid hands-on experience in QSR / Food & Beverage training. The role will focus on training restaurant teams, ensuring SOP compliance, conducting assessments, and supporting new outlet openings and operational initiatives.

Key Responsibilities

- Conduct induction, onboarding, refresher and skill-development training.

- Train restaurant teams on QSR operations, SOPs, customer service, food safety, hygiene and product knowledge.

- Develop training content, manuals, presentations, assessments and SOP modules.

- Conduct practical and on-the-job training across outlets.

- Identify training needs based on performance and operational gaps.





- Coordinate with Operations, HR and Outlet Managers for training schedules.

- Conduct skill assessments, training evaluations and outlet training audits.

- Support new outlet openings, menu launches and operational transitions.

- Coach managers, supervisors and internal trainers.

Requirements

- Strong hands-on experience in QSR Training – Mandatory.

- Experience in QSR / Food & Beverage industry – Mandatory.

- Exposure to multi-outlet restaurant operations preferred.

- Excellent communication, presentation, facilitation and coaching skills.

- Strong understanding of frontline restaurant training and operational SOPs.

- Willingness to travel across outlets for training, assessments and audits.

- Graduate / Diploma in Hotel Management, Hospitality, HR, Training & Development, or related field.

📌 Hiring || Assistant Manager – Training (Kolkata)
🏢 2COMs
📍 Kolkata