Job Description:

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Job Summary

We are seeking an experienced Python Developer to design, develop, and maintain an AI-powered DevOps Chatbot that automates infrastructure operations, incident management, monitoring, deployment support, and knowledge retrieval. The ideal candidate should have solid Python programming skills, experience with AI/LLMs, APIs, cloud platforms, and DevOps tools.

Key Responsibilities

- Design and develop AI-powered chatbot solutions using Python.
- Integrate Large Language Models (Anthropic, or open-source LLMs).
- Build chatbot workflows for DevOps use cases such as:

- Incident management
- Deployment monitoring
- Log analysis
- Root cause analysis assistance
- Infrastructure troubleshooting
- Integrate chatbot with DevOps tools:

- Azure DevOps
- Jira
- ServiceNow
- Jenkins
- GitHub/GitLab
- Kubernetes
- Terraform
- Develop REST APIs and backend services.
- Implement Retrieval-Augmented Generation (RAG) using enterprise knowledge bases.
- Work with cloud platforms such as Azure, AWS, or GCP.
- Optimize chatbot performance, security, and scalability.
- Collaborate with DevOps, SRE, and Platform Engineering teams.

Required Technical Skills

- 5+ years of Python development experience.
- Strong knowledge of:

- FastAPI / Flask
- REST APIs
- Python libraries and frameworks
- Experience with AI/ML technologies:

- Azure OpenAI
- OpenAI API
- LangChain
- Semantic Kernel
- Vector Databases (FAISS, ChromaDB, Pinecone)
- Experience with:

- Docker
- Kubernetes
- CI/CD pipelines
- Git




- Knowledge of cloud platforms:

- Microsoft Azure preferred
- AWS or GCP

DevOps Skills
- Azure DevOps
- Jenkins
- Terraform
- Ansible
- Monitoring tools (any):

- Prometheus
- Grafana
- Datadog
- Splunk

Database Skills
- SQL Server
- PostgreSQL
- MongoDB
- Redis

Preferred Qualifications

- Experience building AI Assistants or Enterprise Chatbots.
- Knowledge of RAG architecture and prompt engineering.
- Experience with Microsoft Copilot Studio, Azure AI Foundry, or Bot Framework.
- Understanding of DevSecOps practices.
- Azure/AWS certifications are a plus.

Educational Qualification

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Relevant AI, Cloud, or DevOps certifications preferred.

Nice-to-Have

- Generative AI project experience.
- Knowledge graph integration.
- MLOps experience.
- Experience with Teams, Slack, or ServiceNow chatbot integration.

Expected Deliverables
- AI-powered DevOps chatbot.
- CI/CD-integrated deployment solution.
- Incident troubleshooting assistant.
- Knowledge search and automation capabilities.
- Production-ready scalable architecture.

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.





Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

- To support and promote the values of UST.

- Comply with all Company policies and procedures

Skills:

AWS, Agile, Django, FastAPI

About Company:

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Senior Python Developer (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram