Telesales & Service Associate (Kolkata)

Telesales & Service Associate (Kolkata)

14 Aug
|
Matrimony.com
|
Kolkata

14 Aug

Matrimony.com

Kolkata

Key Responsibilities:

- Make outbound calls and follow up on assigned leads regularly.
- Understand customer requirements and build trust by suggesting the right product.
- Sell membership packages over the phone and achieve sales targets and quality parameters.
- Explain product features, usage, and perks to customers.
- Encourage customers to upgrade or renew their matrimony packages.
- Address customer issues or grievances and ensure a satisfactory customer experience.
- Capture insights from customer interactions and share with internal teams.
- Adhere strictly to process requirements and company guidelines.

📌 Telesales & Service Associate (Kolkata)
🏢 Matrimony.com
📍 Kolkata

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