14 Aug
|
Foundever
|
Gurugram
14 Aug
Foundever
Gurugram
Roles and Responsibilities
- Should exhibit People Management Skills.
- Should be aware of the various Operations and Client Metrics.
- Strong analytical, solving skills with strong MS Excel skills.
- Needs to have the drive to achieve given targets.
- Process adherence (Check, analyze, Control & Improvement).
- Drive & adhere to Policies & Procedures.
- Should be well versed in coaching & providing feedback
- Basic exposure to excel.
- Good process knowledge and Valuable interpersonal skills The candidate should be possess the following skills
- People Management skills
- Client Management skills
- Process Management skills
- Coaching and Training
- Feedback and Performance Management skills
Managing AttritionMinimum HSC /Graduate (Any Bachelors Degree)Ateeism AHT ,CSAT & Team Management ,People Management
Education Target: Minimum HSC /Graduate (Any Bachelors Degree)
📌 Team Leader Operations For International Customer Service Process (Gurugram)
🏢 Foundever
📍 Gurugram