Inbound Telco - Answers inbound Business-to-Business (B2B) customer requests or inquiries concerning service, products, equipment and report problem areas. Triages, troubleshoots and resolves service issues and addresses routine customer questions.
Work Location : Hyderabad, India
5 Working days and 2 rotational week off
Customer Service Agent
As per company standard
- Basic level screening by recruiter
- Maki assessment / Voice&Chat;
- Manual assessment by trainer for language proficiency and maintain the scores/grades
- Ops round.
📌 Sr Customer executive (Secunderabad)
🏢 Foundever
📍 Secunderabad
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