Key Responsibilities:

IT Infrastructure & Operations Management:

- Lead end-to-end IT infrastructure initiatives, including cloud adoption, data center upgrades, network transformation, and security enhancements.
- Oversee internal IT infrastructure including Azure, AWS, GCP, on-premises data centers, networking, and end-user computing.
- Ensure 24/7 availability, high reliability, and security of internal IT environments.
- Implement IaaS best practices, focusing on automation, self-service provisioning, and infrastructure efficiency.
- Drive IT operational excellence through AI-driven monitoring, AIOps, and automation frameworks.

Project & Program Management:

- Develop and execute project roadmaps, budgets, and risk management strategies.
- Ensure projects align with PMO governance, ITSM best practices, and compliance frameworks (ISO 27001, NIST, ITIL, SOC 2).
- Champion Agile, DevOps, and cloud-native methodologies for accelerated project delivery.
- Drive cost optimization and performance improvements across IT infrastructure.
- Collaborate with IT operations, security, cloud architects, and business leaders to align IT projects with organizational goals.

Stakeholder & Vendor Management:

- Act as a strategic partner between IT leadership, business stakeholders, and external vendors.
- Conduct governance meetings, executive reporting,



and project health assessments.
- Manage vendor contracts, SLA negotiations, and performance tracking for IT service providers.
- Provide recommendations on emerging technologies, IT investments, and service improvements.

Required Skills & Experience:

- 10+ years of experience in IT infrastructure management, cloud operations, and enterprise IT projects.
- Expertise in PMO governance, Agile, Waterfall, and hybrid project methodologies.
- Deep technical knowledge of Cloud (Azure, AWS, GCP), Virtualization, Networking, and IT Operations.
- Strong understanding of ITIL frameworks, ServiceNow, ITSM, and IT security best practices.
- Experience in data center operations, disaster recovery planning, and IT resilience strategies.
- Solid leadership, stakeholder management, and executive reporting skills.
- Certifications such as PMP, PRINCE2, ITIL, or Agile are preferred.

Preferred Qualifications:

- Experience in enterprise IT modernization, automation, and cloud migration projects.
- Knowledge of cybersecurity frameworks (ISO 27001, NIST, GDPR, SOC 2).
- Ability to leverage AI/ML for IT operations (AIOps) and cloud optimization.
- Proven track record in cost optimization, digital transformation, and IT service delivery improvements.

📌 Project Manager (Chennai)
🏢 CBTS Technology Solutions India
📍 Chennai