Operations Team Lead (Navi Mumbai)

Operations Team Lead (Navi Mumbai)

14 Aug
|
Foundever
|
Navi Mumbai

14 Aug

Foundever

Navi Mumbai

Role & responsibilities

- Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Outbound experience)
- Good communication skills
- 1+ years as Team Leader on paper
- PAN India Domestic Based Process
- Background : BPO Experience
- Shift Window : 10am-7pm
- Weekoff : Any 1 day Rotational off
- Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
- Skills : Positive communication skills
- Excel knowledge
- People management
- Leadership skills
- Quick Learner
- Adaptability, handled attrition & shrinkage, CSAT, NPS, BQM
- Education : HSC /Grad
- Work Location: Mahape, Navi Mumbai (Rupa Solitaire/millennium business park)

📌 Operations Team Lead (Navi Mumbai)
🏢 Foundever
📍 Navi Mumbai

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