- Support our Akamai edge setup, including CDN, WAF, botman.
- Fix issues and kep traffic flowing fast to AWS/on-prem origins.
- Write rules to block API threats (like bad JWTs or injections).
- Set up logging with Fluentd or Logstash to Elasticsearch.
- Send metrics to CloudWatch (AWS) or Prometheus (on-prem).
- Build dashboards and alerts for latency, errors, and attacks.

Deliverables

- Enable perpetually-available AWS-based Envoy gateway routing traffic from Akamai.
- WAF blocking 95%+ of test attacks.
- Dashboards showing real-time gateway and origin health.

Qualifications and Skills

Education and Experience:

- B.E in Computer Science Engineering, or equivalent technical degree with solid computer science fundamentals
- Experience in an Agile software development environment




- Excellent communication and collaboration skills with the ability to work in a team-oriented environment

Technical Skills:

- Experience with edge networks (like Akamai) and Envoy or nginx.
- WAF skills (any flavor).
- Hands-on with 2+ of: Fluentd, Logstash, CloudWatch, Elasticsearch

Additional Important Requirements

- Strong Communication : Ability to articulate technical concepts clearly to different audiences.
- Collaboration & Teamwork : Works well with engineering, operations, and business teams.
- Problem-Solving : Logical thinking and troubleshooting mindset.
- Documentation & Knowledge Sharing : Contributes to runbooks and operational guides.

📌 Operational Support SRE (Kolkata)
🏢 Encora
📍 Kolkata