We are seeking a highly motivated and results-driven Key Account Manager with over 5 years of experience in the Copper tubes /HVAC industry. The ideal candidate will be responsible for maintaining and expanding relationships with strategically important clients. The role requires robust interpersonal skills, a deep understanding of the industry, and the ability to drive business growth through effective account management of Copper tubes customer.
If you are passionate about delivering exceptional customer service and have a proven track record in sales and key account management, we encourage you to apply.
Key Responsibilities of Role
- Develop and maintain long-term relationships with key clients
- Act as the main point of contact for client inquiries and concerns
- Understand client needs and identify new business opportunities to meet those needs
- Collaborate with cross-functional teams to ensure the timely and successful delivery of solutions according to customer needs and objectives
- Negotiate contracts and close agreements to maximize profits
- Prepare reports on account status, including sales projections and customer feedback
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with challenging client requests or issue escalations as needed
Qualifications and ExperienceEducation Qualification
- Bachelor's degree in Engineering or relevant field
- Master's degree in Marketing or Business Administration (preferred)
Experience
- 5-14 years of experience in marketing within the Copper, wire, cable, HVAC, Copper tube industry
- Demonstrated track record of successfully managing key client accounts and driving business growth
- Proven experience in developing and implementing marketing strategies
- Strong understanding of the Copper Tube industry, market trends, and customer needs