- Resolution of Customer complaints in Brakes, Steering
- wheels front Axle aggregates by follwing the QC Story or Six sigma Problem solving methodlogy
- Warranty failure reduction ( IPTV/FPV/RPT) of respective parts
- Warranty cost reduction (CPUcost per Unit)
- Field visits Joint analysis at field along with customer care supplier for issue resolution
- Generate MIS Dashboard on Part Receipts in SAP for Parts Turn around time, Vendor Recovery Scrap recovery
- Coordinate with Suppliers for failure analysis and generate reports
- Weekly meeting with Customer Care for Return to Service parts Issues in WPAC operation
- Issue resolution by discussion with Engg SSU/ SQE and ownership of corrective action implementation
- Preferred Industries
- Education Qualification
- Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Diploma
General Experience
- 8 - 14 Years
- E/ B Tech (Mechanical / Production / Automobile) Engg
- 12 18 Years Diploma in Mechanical / Production / Automobile Engg
- Critical Experience
- System Generated Core Skills
- Data Analysis
- Root Cause Analysis
- MIS Reporting
- Incident Management
- Process Knowledge Manufacturing
- Quality Assurance (QA)
- Project Management
- Overall Equipment Effectiveness (OEE)
- Product Knowledge
- SAP
- Quality Internal Control
- Product Knowledge -Vehicle System
- Engineering Drawings
- Problem Solving Tools Techniques
- Quality Management System (QMS)
- Business Statistics
- Geometric Dimensioning Tolerancing (GDT)
- ISO Quality Management
- Manufacturing Techniques
- Product Knowledge Aggregates
- Computer Aided Design (CAD)
- Auditing
- Reliability Analysis
- System Generated Secondary Skills