- Installation and configuration of Manage Engine Products like Endpoint Central, Service Desk,
- OP Manage and others
- Presales presentations, demo and POC of ManageEngine tools at customer site or through MS Teams
- Troubleshoot and Resolve support issues at customer site, raise support tickets with ManageEngine and get them resolved.
- Training and supporting other team members on Manage Engine.
- Preparation of presales documentation and also of Prerequisites required at customer site for installation
- Quarterly Audit of Manage Engine products installed at customer site and share the
- shortcomings and improvements to be made.
- Ensuring support SLA s are being met.
- Logging and closing tickets on an online ticketing system.




- Preparation of sign off documentation and improvement checklist.

Skill Requirements:

Valuable communication skills.

Mandatory Requirements:

- 3 Years experience in the Implementation of Manage Engine or managing.
- Should have own conveyance.

Education and/or Work Experience Requirements:

- You must be able to work under pressure and meet deadlines, while maintaining a positive attitude and
- providing exemplary customer service.
- Ability to work independently and carry out assignments to completion within the instructions parameters.

📌 Manage Engine Engineer (Delhi)
🏢 Onactive Consulting
📍 Delhi