- Maintain and enhance the functionality of the companys Information Systems Department to ensure the optimal operation of computer systems, telephony, and networks at the designated location
- Provide dedicated support and maintenance for servers, user accounts, backups, telephony systems, access control and cameras, configuration and upkeep of communication equipment, as well as management of cloud applications
- Assist in the implementation of projects aimed at identifying and evaluating current technologies/tools and implementing them as required
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues related to IT systems
- Helpdesk Support
- Monitoring and Maintenance
- Security and backup
- Business alignment and budget management
- Documentation
- Customer Service
- Linux Support
- Installation and Configuration
- User and privilege management
- Updates and Patches
- Security
- Monitoring and Performance
- Documentation and Reporting
- Automation
- Technical Support and Troubleshooting with Linux





Qualifications and Skills

- Bachelors or masters degree in computer science, Information Technology, or a related field
- Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues effectively
- Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders and cross-functional teams
- Detail-oriented approach, with a focus on documentation and maintaining accurate records.
- Ability to work independently and manage multiple tasks and priorities in a fast-paced setting
- Linux Administrator, at least 3 years of experience. Basic knowledge on Security, backups and recovery tools and processes, Client Service, Antivirus, Network.
- 3-5 years of experience in supporting users through phone / remote session.
- Portuguese and Spanish proficiency.

📌 Linux Administration (Bengaluru)
🏢 Encora
📍 Bengaluru