We are looking for a seasoned Dynamics 365 Functional Consultant – SCM to lead functional support, issue resolution, enhancements, and continuous improvement in a global AMS environment.

Key Responsibilities
Provide L2/L3 functional support for Dynamics 365 SCM / AX 2012 .
Manage incidents, service requests, changes, enhancements, and RCA.
Support end-to-end Procurement, Inventory, Sales, Warehousing, and Production processes.
Lead requirement gathering, impact analysis, functional design, SIT/UAT, and deployments.
Partner with business stakeholders, technical teams, and Microsoft support.
Drive process optimization and recommend D365-based improvements.
Ensure adherence to ITIL, SLA, incident, problem, and change management processes.
Maintain functional documentation, SOPs, and knowledge repositories.




Mentor support teams and contribute to knowledge management and best practices.

Key Requirements
15+ years of experience in Dynamics AX/Dynamics 365, with solid expertise in D365 SCM .
Extensive experience across Procurement, Inventory, Sales, Warehousing, and Production .
Mandatory experience in AMS / Managed Application Support environments.
Strong understanding of D365 architecture, LCS, DEV/UAT/PROD, workflows, and data management .
Experience with ITIL processes and tools such as ServiceNow, Jira, Remedy, or Azure DevOps .
Excellent analytical, communication, stakeholder management, and leadership skills.
Experience working in global onsite-offshore support models .

📌 Dynamics 365 Functional Consultant – SCM (Coimbatore)
🏢 Talentmatics
📍 Coimbatore