- Serves as the subject matter expert for software systems utilized by the institution, providing setup, configuration, problem solving, and updates.
- Works on Jenzabar functional requirements for modules including General, Student, A/R, Financial Aid, Finance and Registration; as well as add-on modules including JICS, JFA, and Advancement.
- Performs business / software systems requirement analysis. Gathers functional and technical requirements from stakeholders/functional users to produce workflows and technical specifications.
- Assists end users with identifying data integration points and functional dependencies within the supported information systems and other third-party systems.
- Analyzes and meets functional needs by applying technical solutions; ensures system interfaces/operations and accesses comply with information security policy and procedures.
- Supports the prioritization of technology support requests, projects, and upgrades for the assigned functional area with input from functional and cross-functional stakeholders.
- Comprehensively documents systems, integrations, and support procedures.
- Provides training and support to end users.
- Creates test plans to document the scope and results of testing. Works with business areas to get testing completed in a timely manner.
- Provided systems analysis and problem-solving support to maintain normal operation of the administrative applications.
- Updates ticket tracking database with pertinent information until resolution.
- Works to integrate Jenzabar with other systems.




- Develops and enhances reports using SSRS and InfoMaker.
- Builds and enhances SQL queries and stored procedures.

Requirements:

- Bachelor s degree in computer science or information systems preferred or equivalent combination of education and experience.
- 2-4 years of experience working with computer or information technologies.
- Experience working in a higher education workplace.
- Experience working with Jenzabar or other Student Information Management Systems.
- Proven ability to assess business needs and translate them into relevant solutions.
- Must be able to work independently, as well as in a collaborative team environment.
- Ability to work effectively with both technical and non-technical staff.
- Strong interpersonal and oral communications skills with emphasis on high customer service satisfaction.
- Excellent organizational and technical skills to diagnose problems in an environment with changing priorities.
- Proven adaptability and flexibility with an emphasis on thinking through varying approaches to solve complex problems by examining different angles to produce recommendations and solutions.
- Strong analytical, planning, and written skills.
- Ability to translate complex concepts/processes into simple language.
- Knowledge of System Development Life Cycle (SDLC) and methodologies for Information Technology analysis to evaluate current and/or proposed systems.
- Experience with SQL and report writers.
- Experience with system integration.

📌 Jenzabar Business Analyst (Ahmedabad)
🏢 OculusIT
📍 Ahmedabad