Key Responsibilities:

Strategic Leadership:

- Define and execute the overall integration strategy for the company's SaaS products.
- Lead the development of integration roadmaps, ensuring alignment with business goals and technical requirements.
- Collaborate with key stakeholders (Product, Engineering, Sales, Customer Success) to identify integration opportunities that enhance customer experience and business value.

Team Management and Development:

- Lead, mentor, and manage a high-performing integration team supporting technical integration, API management, and related activities.
- Foster a collaborative environment to ensure team success in achieving both technical and business objectives.

Integration Design and Execution:

- Ensure integrations meet customer needs, adhere to best practices, and comply with security, data privacy, and regulatory standards.

Customer Stakeholder Collaboration:

- Work closely with customers, customer success teams, and sales teams to understand integration needs and ensure successful deployments.
- Manage complex customer integration projects and deliverables while ensuring satisfaction.
- Provide technical support and guidance for customer integration challenges.

Continuous Improvement and Innovation:





- Stay updated with the latest trends in integration technologies, SaaS architectures, and industry best practices.
- Champion innovation in integration technologies and propose new solutions to improve performance and scalability.

Cross-Functional Collaboration:

- Collaborate closely with Product Managers and Engineers to ensure integration requirements are considered in product development.
- Drive communication and coordination across teams for smooth integration releases and customer implementations.

Requirements:

- Proven experience in SaaS environments with deep understanding of integration technologies and best practices.
- Experience in the Supply Chain or Logistics domain.
- Strong attention to detail, quality, and compliance.
- Ability to succeed in agile, changing environments and rapidly assimilate new information.
- Capability to drive technical decisions and provide strategic guidance.
- Strong problem-solving, troubleshooting, and analytical skills.
- Excellent communication, presentation, and leadership skills.
- Knowledge of Supply Chain is a strong advantage.

📌 Integration Lead (Chennai)
🏢 Pando
📍 Chennai