- Conducting customer interactions over calls in a qualified manner.
- Assisting customers with inquiries and issues.
- Addressing customer concerns promptly and effectively.
- Demonstrating empathy and patience in handling customer inquiries and complaints.
- Ensuring timely resolution of customer issues to maintain satisfaction levels.
Preferred candidate profile:
- Graduates and undergraduate freshers can also apply
- Minimum 6 months of experience required in International voice process
- Willingness to work in 24x7 shift timings.
- Excellent verbal and written communication skills.
📌 Hiring For International BPO - UK voice process (Gurugram)
🏢 Expert Staffing Solutions New Delhi
📍 Gurugram
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