We are seeking Health Care Agents to join our team in India. The ideal candidates will be responsible for assisting patients with their inquiries, providing information about healthcare services, and ensuring a high level of customer satisfaction. This role is perfect for individuals looking to start their careers in the healthcare industry.

Responsibilities

- Provide support to patients and healthcare providers via phone, email, or chat.
- Assist in resolving patient inquiries and issues related to healthcare services.
- Maintain accurate and detailed records of patient interactions and transactions.
- Educate patients about healthcare plans, services, and procedures.




- Collaborate with healthcare professionals to ensure a seamless patient experience.
- Conduct follow-ups with patients to ensure satisfaction and address any ongoing concerns.

Skills and Qualifications

- Solid communication skills in English and local languages.
- Proficiency in using computer systems and healthcare software.
- Basic understanding of healthcare processes and terminology.
- Ability to work in a team and handle multiple tasks simultaneously.
- Customer service experience is a plus.
- Empathy and active listening skills to understand patient needs.

📌 Health Care agents (Jaipur)
🏢 Onactive Consulting
📍 Jaipur