This role is for one of the Weekday's clients

Salary range: Rs 1500000 - Rs 3500000 (ie INR 15-35 LPA)

Min Experience: 5 years

Location: Bangalore, Pune, Mumbai

JobType: full time

Key Responsibilities:

- Take full ownership of customer implementation projects, overseeing the process from kickoff to go-live and the stabilization phase.
- Create and update project plans, including timelines, milestones, and dependency management.
- Serve as the primary point of contact for client communication and coordination, providing status updates, monitoring progress, and resolving issues.
- Collaborate closely with internal teams such as Analysts, Technical Implementation Specialists, and other stakeholders to ensure alignment on project scope, timelines, and priorities.
- Monitor implementation progress, identify risks and issues, manage dependencies, and escalate concerns proactively when needed.
- Organize and coordinate functional testing, user acceptance testing (UAT), and activities to prepare for go-live.
- Verify that all requirements are fully implemented, tested, and validated before the go-live date.
- Provide support during the post go-live stabilization period and facilitate a seamless handover to support teams.

Required Skills:





- Minimum of 5 years’ experience in Delivery Management, Implementation Management, or Project Management roles.
- Proven expertise in managing enterprise-level, customer-facing product implementations.
- Exceptional communication, coordination, and stakeholder management abilities.
- Solid foundation in project management principles, including planning, tracking, and managing risks and issues.
- Ability to comprehend product workflows and business processes to effectively address functional inquiries.
- Experience collaborating with cross-functional teams including product, engineering, and quality assurance.
- Familiarity with the US healthcare domain, including areas such as Prior Authorization (PA), Revenue Cycle Management (RCM), Claims, Eligibility, and Electronic Health Records (EHR).
- Background in SaaS or enterprise software implementation projects.
- Knowledge of Agile or hybrid project delivery methodologies.
- Experience working with globally distributed teams.

Must-have skills

Delivery Management, Implementation, Project Management

Good-to-have skills

Project Delivery, SaaS, Stakeholder Management

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