Key Responsibilities:

- Welcome new customers and create detailed Member Profiles.
- Search, screen, and shortlist relevant profiles; establish rapport with clients and initiate meetings between members to create Success Stories.
- Maintain strong relationships with assigned customer portfolio, ensuring customer retention and satisfaction.
- Deliver the right Elite experience while providing consistent quality service.
- Acquire current customers while managing existing client relationships.

Skills and Competencies:

- Excellent command of Malayalam and fluency in English.
- Strong customer service experience with aptitude for sales.
- High emotional intelligence and client management skills.
- Punctuality, professional presentation, and executive presence.
- Effective oral and written communication, listening, and influencing skills.
- Empathy, self-driven, initiative, and ability to manage stress.
- Willingness to learn and adapt to client management needs.
- Understanding of business and telephone etiquette.

📌 Elite Relationship Manager sales and Service (Bengaluru)
🏢 Matrimony.com
📍 Bengaluru