Key Responsibilities:

- Manage and configure Windows servers, operating systems, and user workstations
- Oversee and maintain network connectivity including routers, switches, firewalls, and Wi-Fi devices
- Troubleshoot and resolve network performance and connectivity issues
- Install, configure, and maintain networked printers and other peripheral devices
- Ensure all printers are properly integrated and accessible across the network
- Install, configure, and regularly update antivirus software across systems
- Provide timely and effective technical support to end-users for hardware, software, and network issues
- Document all technical support requests, resolutions, and system configurations
- Maintain professionalism and ensure positive user experience during support interactions

Mandatory Requirements:

- 1–3 years of experience in IT support (networking, Windows systems, Office, printers, Wi-Fi, antivirus)
- Completion of any 6-month IT course (e.g., hardware, networking, or systems)
- Must have own conveyance for site or user visits
- Ability to meet deadlines and provide excellent customer service under pressure
- Capable of working independently and following instructions to complete tasks

📌 Desktop Support Engineer (Delhi)
🏢 Onactive Consulting
📍 Delhi