- User support & VC Support
- Hardware/software troubleshooting and resolution.
- L1 level network troubleshooting and resolution for LAN Connectivity
- Hands & feet support to Backend team for Network/Server/application issue
- Asset inventory (PIV), Asset related activities
- End user project related activity (Like OS upgradation, coverage tool update, etc...)
- printer installation.
- Office 365 support
- Maintain a details of asset Inventory.
- Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required.
- Escalation of unresolved incidents to L2 engineer
- Working on the tickets and updating correct artifacts on the ITSM portal.
📌 Desktop Support Engineer (Vadodara)
🏢 Onactive Consulting
📍 Vadodara
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.