We are seeking a motivated and experienced Collection Executive to join our team, focusing on the recovery of Non-Performing Assets (NPA). The ideal candidate will have a solid background in collections, excellent communication skills, and the ability to negotiate payment plans effectively.
Responsibilities
- Manage and recover Non-Performing Assets (NPA) through effective collection strategies.
- Engage with customers to negotiate payment plans and resolve outstanding debts.
- Maintain accurate records of collection activities and customer interactions.
- Prepare and submit reports on collection performance and progress to management.
- Collaborate with legal teams for further action on severely delinquent accounts.
Skills and Qualifications
- 3-5 years of experience in collections or debt recovery, preferably in the banking or financial services sector.
- Strong communication and negotiation skills.
- Proficiency in using collection software and CRM systems.
- Good analytical skills to assess customer financial situations and devise effective recovery plans.
- Understanding of relevant laws and regulations related to debt collection in India.