Description

Solutions put forward would have to revolutionize patient care and outcomes, thereby leading to client satisfaction & foster partnerships with key stakeholders. The ideal candidate will have a deep knowledge and understanding of US Healthcare, a robust technical background, exceptional leadership abilities, experience building and growing technology teams in a high-growth environment, and delivering high-quality software solutions.

Business Domain

- US Healthcare Insurance & Payer Analytics

- Insurance Fraud, Waste & Abuse

- Recovery Audit & Utilization Review

- Compliance Adherence & Coding Accuracy

- Payer Management & Code Classification Management

Requirements

- Define and execute comprehensive strategies for software engineering, aligning with overall business goals and technological advancements.

- Drive the adoption of cutting-edge technologies, tools, and methodologies to enhance productivity, efficiency, and product quality.

- Stay well-informed of industry trends, regulatory changes, and emerging technologies in healthcare IT, leveraging this knowledge for informed decision-making and drive innovation

- Collaborate closely with cross-functional & internal stakeholders, including product management, design, BA’s, QA, SME’s and operations, to deliver integrated solutions that exceed customer expectations within the defined budget and project scope.

- Foster an inclusive work environment & talent, promoting knowledge sharing, best practices, and continuous improvement across the team.

- Mentor people and create a high performing organization, resolve conflicts to build & sustain teams.

- Serve as the primary SPOC for key stakeholders and internal teams, providing regular updates on project progress, addressing concerns, and resolving issues in an appropriate manner.

- Lead the end-to-end delivery of technical projects within the healthcare sector, from initiation to closure, ensuring adherence to project timelines & budgets while ensuring 6Sigma quality.

- Coordinate & guide the team to navigate multiple teams & platforms to integrate multiple solutions into the client’s ecosystem, ensuring seamless interoperability and data exchange.

- Develop comprehensive project plans, including resource allocation, risk management, and communication strategies, to drive successful project execution.

- Knowledge of healthcare standards and regulations including HIPAA, HL7, FHIR, and understanding of interoperability and data exchange protocols.

- Excellent problem-solving & analyzing skills, attention to detail, and ability to work effectively in a fast-paced environment with the “roll up your sleeves” attitude.

Responsibilities

Responsibilities





- Responsible for managing the delivery of the technology solution of a business increment and the flow and continual delivery of the program producing it in the shortest cycle time.

- Improving the work value stream: removing tactical impediments, improving work process for more effective, consistent, and sustainable execution.

- Candidate should orchestrate the entire software development lifecycle, from conception to delivery, ensuring alignment with strategic business objectives.

- Develop and communicate a clear vision and roadmap for technical delivery initiatives in alignment with the organization's strategic goals and objectives.

- Demonstrate a relentless obsession with corporate value alignment, focus, simplicity, and clarity.

- Lead and mentor a team of technical delivery managers and professionals, fostering a culture of collaboration, innovation, and hold the leadership team accountable for achieving agreed-upon deliverables and commitments.

- Act as a technical advisor and escalation point for complex technical issues, providing guidance and support to team members as needed.

- Collaborate with the content and digital marketing teams to develop impactful content to enhance possible client propositions.

- Lead interactions with the sales team on RFP’s, to ensure optimal selection, fostering strong client relationships and synthesize the critical feedback to develop a more competitive product.

- Identify and mitigate risks and issues related to project delivery, ensuring proactive measures are in place to minimize disruptions and delays.

- Monitor & Optimize team performance, resource allocation and utilization across projects while balancing competing priorities and ensuring best use of talent and technology assets.

- Build organizational capability within these teams by recruiting and retaining outstanding talent and providing mentoring, training (internal and external), and other opportunities for professional growth and development.

- Drive continuous improvement and innovation in technical delivery processes, methodologies, and tools, staying abreast of industry trends and emerging technologies.

- Establish and enforce robust quality assurance processes and standards to ensure the reliability, security, and scalability of technology solutions.





- Ensure compliance with relevant regulatory requirements, such as HIPAA and other healthcare industry standards, across all technical delivery activities.

- Manage departmental budgets and financial resources effectively, monitoring expenditures and optimizing cost-effectiveness.

- Cultivate strong relationships with key stakeholders, including executives, clients, vendors, and regulatory agencies, to ensure alignment and support for technical delivery efforts.

> Qualifications

Qualifications

- Bachelor’s degree in computer science, Information Technology, or a related field, Master's degree from top tier colleges with good grades preferred

- Understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]

- Proficiency in strategic planning, organizational leadership, and change management within the software engineering domain.

- Displayed capability in converting potential clients/opportunities into revenue centers.

- Proven track record of successfully building, leading, managing & scaling large-scale engineering teams, complex technical projects, and organizational initiatives.

- Excellent leadership, communication, and interpersonal skills, with the ability to inspire, influence and motivate a multi-cultural team, and mentor team members at all levels. Attract top talent, foster career growth, promote diversity and inclusion & retain talent as required.

- Ability to collaborate effectively with cross-functional teams and stakeholders locally and globally & at all levels of the organization. Willingness to travel around the globe as required.

- Experience in data management and operations, demonstrating a track record of successfully designing and implementing comprehensive data strategies to meet future operative needs with an eye for detail.

- Showcased ability to drive innovation, change, and continuous improvement in a energetic environment for delivery excellence.

- Candidate should be well-informed of the data governance principles, of healthcare operations, processes, and regulatory compliance, ensuring adherence to industry standards and regulations.

- Possess a passion for improving healthcare delivery through technology and innovation.

- Strong problem-solving & design skills with a proactive & result-driven mindset for delivering high-quality software solutions.

- Deep understanding of software architecture, design patterns and best practices, with the ability to make well-informed architectural decisions.
- Knowledge on emerging technologies, including artificial intelligence, machine learning, and blockchain, with the ability to assess impact on business strategy.

📌 Assistant Vice President - Delivery Lead (Chennai)
🏢 EXL
📍 Chennai