Customer Support Specialist Location: Gurugram, Haryana Employment Type: Full-time
Working Days: Monday to Saturday
Experience: 1+ year
Job Description We are hiring Knowledge Process Associates (KPA)for a leading domestic BPO in Gurugram.
The ideal candidate will be responsible for handling customer interactions, resolving queries, maintaining accurate records, and ensuring a high-quality customer experience while following defined processes and quality standards.
Handle inbound customer calls and emails professionally.
Maintain and update customer information in CRM systems.
Follow company policies, processes, and quality standards.
Graduate in Science, Pharmacy, or a related field .
Minimum 1 year of experience in Customer Support, KPO, BPO, or a similar role.
Basic computer knowledge and familiarity with CRM systems.
Competitive salary of ₹20,000 – ₹39,000 per month .
Full time employment opportunity.
Professional growth and learning opportunities.
Apply now if you meet the eligibility criteria and are looking for an opportunity in customer support/KPO operations.

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