Job Purpose

The Training Officer will be responsible for planning, conducting, and monitoring training programs for housekeeping and facility management teams. The role will ensure that employees follow the highest standards of cleanliness, hygiene, grooming, service, safety, and operational procedures.

Key Responsibilities

1. Training & Development
- Conduct induction and orientation programs for new employees.
- Develop and deliver training programs related to housekeeping and facility management.
- Conduct practical and classroom-based training sessions.
- Train employees on SOPs, service standards, cleaning procedures, and equipment handling.
- Conduct refresher training and skill-development sessions regularly.
- Identify individual and team training needs and prepare training plans accordingly.

2. Housekeeping Training
- Train staff on cleaning and maintenance of guest areas, residential areas, public areas, and back-of-house areas.
- Ensure proper knowledge of cleaning chemicals, tools, machinery, and equipment.
- Train employees on room/area setup, cleaning standards,



linen handling, laundry, and inventory management.
- Ensure adherence to hygiene and sanitation standards.
- Conduct demonstrations and practical assessments.

3. Facility Management Training
- Train employees on basic facility operations and maintenance coordination.
- Create awareness regarding preventive maintenance, housekeeping equipment, utilities, and workplace safety.
- Ensure employees understand escalation procedures for maintenance and facility-related issues.
- Coordinate with relevant departments for technical and operational training.

4. Grooming & Behavioural Standards
- Conduct regular grooming and personal hygiene training.
- Train employees on qualified communication, etiquette, discipline, and workplace behaviour.
- Reinforce hospitality and service-oriented standards.

5. Quality & Compliance
- Conduct regular training audits and assessments.
- Monitor employee perfo

📌 Training Officer (Jamnagar)
🏢 Security and Intelligence Services (SIS)
📍 Jamnagar