Description

Proposed designation: Analyst

•Role typeTeam driven

•Reporting toAssistant Manager/Manager

•Geo to be supportedUnited States

•Work timings11:30 AM to 8:00 PM

Responsibilities

KPMG Global Services (KGS) delivers smart working processes, rapidly scalable solutions and the right talent. The BA will be responsible formanaging aspects of the HR data, information and document management processing. The role holder will need good communication and stakeholder management skills and will be expected to maintain a high level of accuracy with excellent attention to detail.

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Update HR data and information in HR Databases and Systems suchas Peoplesoft

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Catalog and store data and information in document managementsystems such as OpenText

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Prepare reports using business tools

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Appropriate handling of stakeholder (internal and external), queriesand requests by email, in line with the agreed SLAs and Qualityframework

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Effective customer service and relationship management across arange of stakeholders

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Meet established quality and service level agreements

Operational administrative duties to include:

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Daily updates and revisions to employee data and information storedin HR administrative systems

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Maintain accurate employee records within HR administrativesystems, ensuring confidentiality and data integrity

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Indexing of documentation by adding key operational data for storagein document management systems

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Generate HR-related reports and provide data analysis as needed

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Maintain HR files and documentation, ensuring proper record-keeping and adherence to document retention policies

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Oversee the reporting mailbox and accurately complete reportingrequests within agreed SLA

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Communicate with stakeholders(internal and external) and onshoreteam members/leadership team,



throughout all processes

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Ability to follow standard processes and identify and report anypotential issues, understanding when to escalate

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Ensure all requirements are adhered to through compliance with allappropriate policies and procedures.

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When applicable create and update SOPs

Come as you are at KGS

As a firm, we are deeply committed to diversity, inclusion and equity at our workplace. We offer a safe and inclusive setting built on trust, where all our colleagues can bring their authentic selves to work and know that their uniqueness is valued.

We prohibit unfair treatment of applicants and employees and discrimination on any ground, including but not limited to, caste, religion, color, ancestry, marital status, medical condition, sex, gender identity and/or expression, sexual orientation, age, nationality, cultural origin, family or parental status, defense veterans, physical, mental or sensory disability or any other status or characteristic protected by applicable Indian laws and regulations.

Mandatory technical & functional skills

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MS Office suite including Outlook and Advanced Excel

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IT literate, proven experience of working with multiple systems

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Proficient data Skills and business tools to create reports

Preferred technical & functional skills

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Experience of working in an operational environment

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Experience of effective relationship management

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Has worked successfully in a target and data driven environment

Key behavioral attributes/requirements

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Collaborative, analytical, attention to detail, flexible, problem solverand organized

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Integrity, accountability, decision making and process improvement

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Driving quality results, resilience, customer focused

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Effective interpersonal skill and creative thinker

KPMG Global Services (KGS) India is a strategic global delivery organization that works with over 50 KPMG firms to provide them a range of Advisory, Tax and Audit support services.

The firm operates from eight locations in India — Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida, Pune and Kolkata.

Skills and Experience

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Effective communication, ability to articulate in both written andverbal communication to a variety of stakeholders (internal andexternal), including firm professionals, onshore team members andleadership, which will include senior managers, Directors andPartners

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Strong attention to detail and investigative nature to ensure allelements of the submission process have been accurately completedand all data collected is accurate

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Ability to think on your feet with excellent innovation and problem-solving skills. Analytical approach to work, good innovation andcontinuous improvement

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Ability to work on own initiative, prioritise own work, deliver todeadlines, train new colleagues and thrive under pressure

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Self-Motivated, adaptable and flexible, takes ownership of issues and sees them through to resolution

Qualifications

This role is for you if you have the below

Educational qualifications

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Non-tech graduate - BA, B. Com, B.Ed or BE, BCA

Work experience

•6 month - 1 year of work experience in relevant domain•Preferred exposure to international work setup

📌 Analyst (Gurugram)
🏢 BSR u0026
📍 Gurugram