Airstriprealtech is a leading aviation company based in Nashik,
Maharashtra, India. We provide a wide range of services including ground handling, cargo handling, and passenger services to various airlines. With a strong focus on customer satisfaction and safety,
we are continuously expanding our operations and are looking for enthusiastic individuals to join our team.
: We are currently hiring freshers for the position of Airport Ground Staff.
As a part of the ground staff team, you will be responsible for assisting passengers and ensuring a smooth and efficient operation of airport services. Your primary role will be to provide excellent customer service and maintain a safe and secure environment for all passengers and staff.
Key Responsibilities
- Greeting and welcoming passengers, and assisting them with check-in, baggage drop, and other airport procedures.
- Providing information and assistance to passengers regarding flight schedules, boarding gates, and other airport facilities.
- Conducting security checks and screening of passengers and their baggage.
- Assisting passengers with special needs, such as unaccompanied minors,
elderly or disabled passengers.
- Handling and resolving customer complaints and queries in a professional and timely manner. -
Ensuring the safety and security of the airport premises by monitoring and reporting any suspicious activities.
- Coordinating with other airport staff, including ground crew, cabin crew, and airline officials, to ensure a smooth operation.
- Maintaining accurate records of passenger information and flight details.
Qualifications and Skills
- High school diploma or equivalent. -
Excellent communication and customer service skills.
- Ability to work in a fast-paced and dynamic environment.
- Basic computer skills and knowledge of airport systems and procedures. -
Physically fit and able to stand for long periods of time. -
Willingness to work in shifts, including weekends and holidays. -
Prior experience in the aviation industry is preferred but not mandatory.
Contract Details: This is a full time position with a competitive salary and benefits package. The selected candidates will be required to undergo a comprehensive training program before starting their job. We believe in providing equal opportunities to all employees and promoting a diverse and inclusive work environment.
If you are passionate about the aviation industry and have a strong commitment to customer service, we would love to have you on our team. Apply now and join us in providing a seamless and enjoyable experience to our passengers at the airport.