Senior Team Member

Location: Gurugram, India

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the prospect to succeed, build a career, and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive, and versatile benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership, and innovation, strengthening our workforce and positively impacting the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement,



and career development. Our approach includes transparent in-office expectations while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Responsibilities:
TO BE USED FOR GBS INDIA ONLY: To be used for regulated roles
Individual contributor who possesses knowledge or skills gained through experience and training.
Responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support, and reviewing/processing transactions in Operations or Support.
Possesses communication, problem-solving, and general PC skills.
Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures.
Receives general guidance and direction.
Incumbents would be Graduates/Post Graduates with 12 - 30 months of work experience.

Learn more about this role

📌 Senior Team Member Gurugram (India)
🏢 Bank Of America
📍 India