About Company:

A Global leading US financial services company.

Role: Technical Communicator

Experience: 10+ Years

Location: Bangalore

Role Overview

We are seeking a Technical Communicator to support the Enterprise Infrastructure Operations (EI&O;) team by creating high-quality technical and business communications. The ideal candidate will develop executive presentations, operational reports, technical documentation, and stakeholder communications while partnering with cross-functional teams to deliver clear, consistent, and audience-focused content.

Key Responsibilities
Create, review, and maintain technical documentation and business communications.
Develop executive presentations, operational reports, emails, and knowledge articles.
Partner with technical and business stakeholders to gather, validate, and communicate information effectively.
Simplify complex infrastructure and operational concepts into clear, business-friendly content.
Manage recurring communications and ensure consistency across multiple communication channels.
Maintain high standards of documentation quality,



accuracy, and visual presentation.

Required Skills
Certified Professional Technical Communicator (CPTC) or equivalent qualification.
Excellent written and verbal communication skills with strong English grammar and editing abilities.
Experience documenting IT operations, infrastructure, or enterprise technology environments.
Ability to translate complex technical concepts into explicit, user-friendly content.
Proficiency in Microsoft Word, PowerPoint, Excel, Teams, OneNote, HTML, and CSS.
Robust stakeholder management, customer service, multitasking, and time management skills.
Foundational knowledge of visual design principles.

Preferred Skills
ITIL Foundation certification.
Experience with IT Service Management (ITSM), including Incident, Problem, and Change Management.
10+ years of experience.
Graduate degree or equivalent qualification.
Certified Skilled Technical Communicator or similar certification/degree.

📌 Technical Communicator Bagalur
🏢 Recognized
📍 Bagalur