Company €“ Ebixcash Global Services Pvt. Ltd.

Industry €“ BPO

Profile €“ Telesales Executive

Process €“ Axis Bank

Location €“ Noida , Sector €“ 128 ( 3rd floor, Tower 3, Axis house , Sector 128, Noida )

Qualification €“ Graduate/ Postgraduate (Except )

Salary €“ 16k CTC €“ 21K CTC

Experience €“ Fresher & Experience both can apply

Shift €“ 9 hour€™s ( 09 :30am €“ 06:30pm )

Working €“ Days / Sunday fixed off / 2nd and 4th Saturday off

An EbixCash Global Services job description typically involves providing customer support and handling inquiries across various channels like phone, email, and chat, often focusing on managing customer journeys within the company's digital payment and travel services, with roles ranging from basic customer service representatives to specialized positions like technical support or collections agents, depending on the specific department and client needs; essentially, it's a BPO (Business Process Outsourcing) role centered around delivering excellent customer experience through efficient query resolution and account management within the EbixCash ecosystem.

Key aspects of an EbixCash Global Services job might include:

€¢ Customer interaction:





Responding to customer queries regarding payments, travel bookings, account details, and resolving issues through phone calls, emails, and live chat.

€¢ Transaction processing:

Handling payment transactions, verifying details, and ensuring accurate processing of customer requests.

€¢ Account management:

Managing customer accounts, updating information, and assisting with account related issues.

€¢ Sales support:

Promoting additional services or products to customers based on their needs.

Skills :-

1. Excellent communication skills in English (both verbal and written)

2. Should have a knowledge of Banking Products and Sales Strategies Solid problem-solving abilities

ity to work under pressure and meet deadlines

liarity with computer systems and CRM tools

5. Ability

- Experience

0 - 2 Years

- No. of Openings

10

- Education

Post Graduate (Post Graduate Diploma, M.A, M.B.A/PGDM, M.Com)

- Role

Telesales Executive

- Industry Type

Call Centre / BPO / ITES / LPO

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Face Interview Location

Noida , Sector -128 (Tower 3 Axis house , 3 floor)

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